ZeRA Ai
Privacy Policy
At ZeRA AI (referred to as "we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you access or use our services, available at zera.zenav.aero (the "ZeRA AI" or "Service").
By using ZeRA AI or Service, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, you should not use ZeRA AI or Service.
We collect different types of information to provide and improve our Service.
Definitions
When you use our ZeRA AI, you may provide us with personal information, including:
- •Registration Information: Your name, company details, business email address, and other contact details required to create and manage your account.
- •Payment Information: If you make a purchase, we collect payment details such as credit/debit card information and billing addresses. Please note that payment details are processed by third-party payment processors, and we do not store sensitive payment information on our servers.
Usage Data
We collect data on how you access and use ZeRA AI, which may include:
- •Your IP address, browser type, operating system, and device information.
- •Pages and features you visit or use, the time and date of your visits, and other diagnostic data.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on ZeRA AI. Cookies are small data files that are stored on your device. We use these technologies to improve your experience and gather analytics data.
How We Use Your Information
We use the information we collect for the following purposes:
- •To Provide and Improve the Service: To operate and enhance the functionality of ZeRA AI and Service.
- •To Process Payments: To manage and process payments related to your usage of the Service.
- •To Communicate with You: To provide customer support, send account updates, offer marketing communications, and respond to your inquiries.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
With Service Providers
We may share your information with third-party vendors who assist in providing and maintaining ZeRA AI, such as payment processors, hosting providers, and analytics services.
For Legal Compliance
We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
In Case of Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
Data Security
We take reasonable precautions to protect your personal data, including using industry-standard encryption methods during data transmission and securely storing your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.
Your Data Protection Rights
You can be sure that we collect information required for the following purposes:
- •To help you with issues related to Terms of Service, payments, and resolve technical difficulties of ZeRA AI and Service.
- •To improve features. To manage and process payments related to usage of the Service.
- •To communicate with you. To provide customer support, send account updates, offer marketing communications, and respond to your inquiries.
- •To analyze and improve the Service. To understand user behavior, analyze trends, and enhance user experience on ZeRA AI.
- •To comply with legal requirements. To fulfill legal obligations, enforce our Terms of Service, and protect our rights and interests.
Right to Access
You can request to see the personal data we hold about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete data we hold about you.
Right to Deletion
You can request that we delete your personal data in certain circumstances.
Right to Object to Processing
You can object to the processing of your personal data under certain conditions.
Right to Data Portability
You can request that we transfer your personal data to another service provider in a structured, commonly used format.
To exercise any of these rights, please contact us at [email protected].
Cookies and Tracking Technologies
Cookies
We use cookies to enhance your experience on ZeRA AI. Cookies help us remember your preferences, improve the functionality of our platform, and analyze usage patterns. You can control or disable cookies through your browser settings, but this may affect the functionality of ZeRA AI.
Analytics
We may use third-party analytics services, such as Google Analytics, to monitor and analyze usage of the ZeRA AI. These services may collect information about your device, IP address, browser type, and page visits to help us understand how users interact with our Service.
Third-Party Links
ZeRA AI may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.
Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that data.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of the page will reflect the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or need assistance with your personal data, please contact us at:
Address
2108 N ST 7343 Sacramento, CA 95816, USA
By using ZeRA AI, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described.